Automation, Phone Number Management, Help Desk Agent MACDs, Employee Self Service MACDs, Advanced MACD Administration, Reporting, Migration
Unimax provides a UC and Telecom Management Software Suite with tools for automated moves, adds, changes, and deletes (MACDs) such as provisioning/deprovisioning and others, phone number and DID management, help desk agent MACDs, employee self service MACDs, unified MACD administration, system migrations, and more for single and multi-vendor communication environments.
Unimax’s software is compatible with UC and telecom systems from Cisco, Microsoft, Avaya, Zoom, OpenText (formerly AVST), Genesys, ServiceNow (and many ITSM platforms), and others.